- Directly leads and coordinates the activities of technical work groups.
- Supports assigned goals that are defined for system design, implementation, operations, and maintenance activities by either performing professional level technical work directly or working through subordinates.
- May be responsible for processes across organizational lines.
- • Applies Information Technology design and operational principles to the evaluation and solution of technical problems.
- Responsible for maintaining a diverse, highly qualified staff and for contributing to the career coaching, growth and personal development for directly led employees: 4-8 server administrators.
- Actively participates in the development of staff: critiques, instructs, mentors, evaluates and coaches.
- May perform technical coaching and mentoring across organizational lines.
- Accountable for the performance of subordinates and the work output of designated subcontractors.
- Maintains a safe working environment and a strong customer focus.
- Sets goals, ensures that they are met, and is responsible for continuous process improvement.
- Exercises judgment in planning and organizing work; monitors performance and reports status.
- Uses best business practices to ensure success in areas of responsibility.
- Ensures employee compliance with policies and practices.
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